What lead time should I expect for bulk orders, and how do you handle urgent delivery requirements?

What lead time should I expect for bulk orders, and how do you handle urgent delivery requirements?

Order Confirmation

Upon receiving your inquiry, our sales team will respond within 1–2 business days to confirm product availability, pricing, and order details. Production lead time begins after order confirmation and receipt of payment.

Standard Products — Lead Time

For standard in-stock products, the typical lead time is 7 business days from order confirmation. During this period, CAG does not simply pick and ship off-the-shelf inventory. Before dispatch, each order undergoes application-specific quality testing tailored to your end use, which may include:

Suspension stability
Thermal stability
Protein reactivity
Residual enzyme activity
Gel freeze-thaw cycling performance

This pre-shipment testing ensures the product you receive is precisely matched to your application requirements — not just compliant with generic spec sheets.

Fig. CAG agar agar goods in stock ready for shipping

Batch Size & Blending

Standard batch size:1,000 kg
For larger orders, CAG provides ablending serviceensuring batch-to-batch consistency at up to2 metric tons per batch, minimizing variation across high-volume deliveries.

Custom Blended & Specialty Products

For hydrocolloid blends or custom-formulated products, please allow 7–14 business days to accommodate formulation work, quality testing, and QC sign-off before shipment.

Urgent & Rush Orders

CAG understands that timelines can be critical. For urgent requirements, we can arrange:

Priority dispatchfrom available stock
Air freightfor fastest possible delivery

We strongly recommend placing orders in advance whenever possible, to allow sufficient time for pre-shipment application testing and to ensure full product-to-application alignment.

Fig. CAG goods for loading in container

Shipping & Logistics

Item	Detail
Standard freight mode	Sea freight
Departure port	Shanghai Port (primary) · Ningbo Port (available on request)
Certificate of Analysis (COA)	Provided with every shipment; can be shared in advance for incoming QC planning

Payment Terms

Standard:payment in advanceprior to shipment
Established long-term customers:Net 30 credit terms, calculated from theBill of Lading (B/L) date

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