What is the minimum order quantity (MOQ) for CAG hydrocolloids, and do you offer sample orders?

What is the minimum order quantity (MOQ) for CAG hydrocolloids, and do you offer sample orders?

Sample Availability

All CAG products are available for sampling — including custom blended formulations. Upon receiving your inquiry, our sales team will evaluate your request and tailor sample support to your situation:

Fig. CAG offer free samples for customer's evaluation

Customer Profile	Sample Cost	Courier Fee	Refund Policy
Professional / established customers Clear formulation or production needs	Free	Covered by CAG	N/A
Early-stage development customers Concept or R&D phase	Free	Paid by customer	Courier cost credited back on first purchase
Academic / research institutions Universities, institutes	Free	Paid by customer	N/A

Sample Size

Standard samples are100 g per product— sufficient for QC testing and initial application trials.
If a larger-scale test is needed, we can provideup to 1 kg free of charge.

How to Request a Sample

Samples can be requested via our website inquiry form or by email. To ensure a smooth process, please include:

The specific product(s) you need
Your intended application and current development stage
Full contact details — name, company, phone number, and shipping address

Our sales team may follow up to clarify your requirements before arranging the most suitable sample for you.

FIg. CAG offer Small size inner bags from 1 to 5kg

Estimated Delivery Time

Destination	Dispatch	Estimated Arrival
Europe & Americas	1–2 business days after confirmation	≈ 7 business days
Southeast Asia	1–2 business days after confirmation	≈ 3–4 business days

Fig. For the small orders, CAG accept 1 to 25kg order and will shipping to request address.

MOQ & Bulk Orders

Minimum order:1 kg / bag(small-scale or trial orders)
Standard bulk packaging:25 kg / drumor20 kg / carton— lower unit cost than small orders
Most standard products arekept in stockand ready to ship. Custom blended products may require additional lead time.
Payment for small orders:advance paymentvia PayPal, T/T bank transfer, or WeChat Pay(RMB accepted — particularly for customers in Southeast Asia)

For bulk order payment terms and large-volume pricing, please contact our sales team directly.

Need support on product development?

FAQs